Production takes 30–45 days. Our goal, of course, is to deliver your machine as soon as possible so your business can start earning.

1 + 4 years = 5 years of warranty. Full warranty for 12 months, plus 4 years of preferential terms and technical support.

Breakdowns are very rare — years of experience have led us to use parts that seldom fail. If something does happen, we provide remote technical support and plug-and-play spare parts, shipped by DHL or bus. Outside Serbia, a local electrician or plumber can do the work with our technical support.

After choosing the model and equipment, you reserve the purchase by paying 50% of the total amount; the remaining 50% is paid before delivery.

About 10 litres of concentrated GermanPro shampoo is enough to wash up to 100 dogs.

The user can choose: disinfection/rinse, shampoo, rinse water, conditioner, flea treatment, final rinse and professional drying.

An average dog bath, including washing and drying, takes 10–15 minutes, depending on the breed.

You can use your own products if they are compatible with the pumps and lines. Avoid low-quality products that are not suitable for the machine, as this voids the warranty. We supply products specifically made for self-service dog washes.

The machine has a chain to secure the dog. The sides are also high enough that most small and medium-sized dogs cannot jump out.

No. The machine arrives at your location ready to use — “plug and play”. After delivery you simply connect it and it is ready to work.

The base price includes ONE validator type of your choice — tokens/coins OR a banknote reader. The second type is an optional extra.

It can stand outdoors in a sheltered box, but not in direct sun or rain. Because of cold weather, we recommend installing it indoors.

You need two 220V power sockets, a ¾” water supply and a 50 mm drain connection.

No special foundation is needed — a level floor is enough.

Within 80 km we can deliver and install the machine ourselves; for further locations we organise transport for you at the best available price. Wherever you are, installation is simple with our instructions — connect water and power. The machine arrives PLUG and PLAY ready.

6 kW

20 to 40 litres per wash.

58 dB — the lowest noise level for a professional dryer of the highest power, 2600 W.

80 kg

The self-service dog wash machine is designed to be easy to use, much like a self-service car wash. Once the user pays, a timer lets them use the paid time however they like. The user chooses the washing options — it’s their choice! All products are mixed into the water jet, so most dogs are washed within a few minutes.

All machines measure 220 x 60 x 180 cm (length x width x height). They arrive assembled, “plug and play”.

We offer three models: Compact (tokens/euro coins, basic wash/rinse/dry programs, for smaller spaces), Cash Standard (you choose ONE validator type when ordering — banknotes OR coins/tokens in local currency; the second type is an optional extra — plus a pause function and extra programs: flea/tick protection and conditioner), and Smart (everything in Cash Standard + remote monitoring of cash, shampoo and consumables).

Yes, on the Cash Standard model. You get the POS terminal locally from your bank and the money goes straight to your account. The terminal is connected to the machine and we help with the setup.

We set the coin validator and banknote reader to your country’s currency before delivery. The exception is the Compact model — tokens or euro coins only.

Yes — over 30 machines are operating in Serbia and over 20 have been exported. Remote support and plug-and-play spare parts by courier for locations outside Serbia.

GermanPro from Sremska Mitrovica is a leading Serbian manufacturer — the machines are designed and built in our own factory, not imported ready-made.

GermanPro designs and manufactures its complete line of popcorn and ice cream vending machines, with warranty and service directly from the manufacturer.

GermanPro manufactures complete self-service hotel kiosk systems for check-in, check-out and payment — designed and assembled in our own production in Serbia.

GermanPro is a manufacturer — we design, build and service all our machines ourselves. We are not an importer or reseller of other brands’ equipment.

As far as we know, GermanPro is the only company in this part of Europe that produces a full range of self-service machines under one roof — dog washes, popcorn machines, ice cream machines, selfie booths and hotel kiosk systems.

GermanPro machines and equipment offered on our website or in our catalogue are not sold at a distance. Machine data on the website is for information only. The buyer is obliged to get detailed information about the machine in person, assess whether its capacity and other features meet their needs, and choose the model, design, added equipment and all details to be built into the chosen model — everything must be specified when ordering, i.e. when making the reservation.