060/60-70-100 order@germanpro.net

Questions and Answers

How long does it take to manufacture a self-service dog washing machine?

The manufacturing time is 30–45 days. Our goal is naturally to deliver your machine as soon as possible so your business can start running sooner.

How long is the warranty?

1 + 4 years = 5 years of warranty. Full warranty for 12 months, plus 4 years of preferential terms and technical support.

How does the warranty work outside the manufacturer's country?

Breakdowns are very rare — years of experience have led us to install parts that truly rarely fail. In such a case, we provide remote technical support with plug-and-play replacement parts. We ship parts via DHL or bus. For locations outside Serbia, it’s possible to work with a local electrician/plumber under our technical guidance.

I want to order a GermanPro machine, what are the next steps?

After choosing your desired model and equipment, you need to make a purchase reservation. This means paying 50% of the total amount upfront, with the remaining 50% due before delivery.

How much shampoo is used per wash in this self-service dog wash?

About 10 liters of concentrated GermanPro shampoo are used to wash up to 100 dogs.

What options are available to the user of the self-service dog wash?

Users can choose from the following options: disinfection/rinse, shampoo, rinse water, conditioner, flea treatment, rinse, and professional dryer/drying.

How long does an average dog wash take?

An average wash, including washing and drying, takes 10–15 minutes, depending on the breed.

Can I use my own grooming products, or only the ones I get from GermanPro?

You can use your own products if they are compatible with our pumps and lines. Be careful not to use low-quality products that are unsuitable for the machine, as this will void the warranty. We supply specially formulated products designed for self-service dog washes.

How do I keep my dog in the wash bay?

The machine includes a leash for securing the dog. The side walls are also high enough that most small and medium-sized dogs cannot jump out.

Does the GermanPro self-service dog wash require additional assembly?

No, the machine arrives at your location on a „plug and play“ basis — meaning it’s plugged in and connected upon delivery and is ready to use.

What payment options are available to users?

The base price includes ONE type of validator, chosen by you — coin/token validator OR banknote reader. The other type can be added later as a paid option.

What currency does the machine accept?

We configure the coin validator and banknote reader to work with your country’s currency.

Can the machine be installed for outdoor use?

It can be placed outdoors, inside a shelter/box. Not in direct sun or rain. Due to cold weather, indoor installation is recommended.

What is needed to install the self-service dog wash?

You need two 220V power outlets, a ¾” water supply connection, and an f50mm drain connection.

Who handles transport and setup?

Within 80 km, we can handle setup and transport ourselves. For farther locations, we can arrange transport for you — we search the freight market for the best rate on your behalf. Regardless of distance or country, installation is simple following our instructions: just connect to water and power. It arrives PLUG AND PLAY, ready to go.

What is the maximum power consumption?

6 kW.

How much water does the machine use per wash?

20 to 40 liters per wash.

What is the noise level during drying?

58 dB, which is the lowest noise level for a professional dryer at its highest power setting of 2600W.

What is the maximum dog weight the machine can handle?

80 kg.

How does the GermanPro self-service dog wash work?

The self-service dog washing machine is designed to be simple for the user, similar to a self-service car wash. Once the user makes a payment, a timer allows them to use their paid time however they choose. Users can select their preferred washing options — it’s entirely up to them! All products are delivered through the water jet, allowing most dogs to be washed within just a few minutes.

What are the dimensions of the self-service dog washing machine?

All machines measure 220 x 60 x 180 cm (length x width x height). They arrive fully assembled, on a „plug and play“ basis.

What models are available and what's the difference between them?

We offer three models: Compact (tokens/euro coins, basic wash/rinse/dry programs, for smaller spaces), Cash Standard (choose ONE validator type at order time — banknote reader OR coins/tokens in your local currency; the other type can be added later as a paid option — plus pause function, additional flea/tick protection and conditioner programs), Smart (everything in Cash Standard + remote monitoring of cash, shampoo and consumables).

Can the machine accept card payments?

Yes, on the Cash Standard model. The POS terminal is sourced locally through your bank, and payments go directly to your account. The terminal is attached and connected to the machine — we help with the setup.

What currency does the machine work in?

We configure the coin validator and banknote reader for your country’s currency before delivery. Exception: the Compact model — tokens or euro coins only.

Where can the machine be placed?

An enclosed or semi-enclosed space, away from rain and direct sunlight. That’s the only requirement.

What do I need to prepare on-site before delivery?

Two 220V outlets, a ¾” water supply, and an f50mm drain. Maximum power consumption 6kW. No foundation required — a flat floor is sufficient.

How much does transport cost?

This is calculated separately by location — send us your address for an exact quote.

Do you deliver outside Serbia?

Yes — over 30 machines are running in Serbia and over 20 have been exported abroad. We provide remote support and courier-delivered plug-and-play spare parts for locations outside Serbia.

Self-Service Dog Washing Machines — A Business That Pays Off!

A Great Business Idea With a Small Investment

Today, many people ask themselves — what business to go into, how and where to invest? Another question that comes up is how quickly the investment pays back? Yet above all else stands the most important thing of all — the idea!