{"id":2288,"date":"2022-01-30T20:41:15","date_gmt":"2022-01-30T19:41:15","guid":{"rendered":"https:\/\/www.germanpro.net\/questions-and-answers\/"},"modified":"2026-09-14T13:15:10","modified_gmt":"2026-09-14T12:15:10","slug":"questions-and-answers","status":"publish","type":"page","link":"https:\/\/www.germanpro.net\/en\/questions-and-answers\/","title":{"rendered":"Important information"},"content":{"rendered":"\n\n[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.14.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#000000&#8243; background_color_gradient_end=&#8221;#ffffff&#8221; bottom_divider_style=&#8221;arrow&#8221; bottom_divider_color=&#8221;#ffffff&#8221; bottom_divider_height_tablet=&#8221;&#8221; bottom_divider_height_phone=&#8221;50px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/www.germanpro.net\/wp-content\/uploads\/2021\/03\/cyber-security-15.jpg&#8221; title_text=&#8221;cyber-security-15&#8243; _builder_version=&#8221;4.14.1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Features&#8221; _builder_version=&#8221;3.22&#8243; width=&#8221;100%&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.14.1&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Teko||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||15px|&#8221; border_color_all=&#8221;rgba(51,51,51,0.12)&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<h3>Questions and Answers<\/h3>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;How long does it take to manufacture a self-service dog washing machine?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>The manufacturing time is 30\u201345 days. Our goal is naturally to deliver your machine as soon as possible so your business can start running sooner.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long is the warranty?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>1 + 4 years = 5 years of warranty. Full warranty for 12 months, plus 4 years of preferential terms and technical support.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How does the warranty work outside the manufacturer&#8217;s country?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Breakdowns are very rare \u2014 years of experience have led us to install parts that truly rarely fail. In such a case, we provide remote technical support with plug-and-play replacement parts. We ship parts via DHL or bus. For locations outside Serbia, it&#8217;s possible to work with a local electrician\/plumber under our technical guidance.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I want to order a GermanPro machine, what are the next steps?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>After choosing your desired model and equipment, you need to make a purchase reservation. This means paying 50% of the total amount upfront, with the remaining 50% due before delivery.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How much shampoo is used per wash in this self-service dog wash?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>About 10 liters of concentrated GermanPro shampoo are used to wash up to 100 dogs.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What options are available to the user of the self-service dog wash?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Users can choose from the following options: disinfection\/rinse, shampoo, rinse water, conditioner, flea treatment, rinse, and professional dryer\/drying.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long does an average dog wash take?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>An average wash, including washing and drying, takes 10\u201315 minutes, depending on the breed.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I use my own grooming products, or only the ones I get from GermanPro?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>You can use your own products if they are compatible with our pumps and lines. Be careful not to use low-quality products that are unsuitable for the machine, as this will void the warranty. We supply specially formulated products designed for self-service dog washes.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How do I keep my dog in the wash bay?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>The machine includes a leash for securing the dog. The side walls are also high enough that most small and medium-sized dogs cannot jump out.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Does the GermanPro self-service dog wash require additional assembly?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>No, the machine arrives at your location on a \u201eplug and play\u201c basis \u2014 meaning it&#8217;s plugged in and connected upon delivery and is ready to use.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What payment options are available to users?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>The base price includes ONE type of validator, chosen by you \u2014 coin\/token validator OR banknote reader. The other type can be added later as a paid option.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What currency does the machine accept?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>We configure the coin validator and banknote reader to work with your country&#8217;s currency.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can the machine be installed for outdoor use?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>It can be placed outdoors, inside a shelter\/box. Not in direct sun or rain. Due to cold weather, indoor installation is recommended.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is needed to install the self-service dog wash?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>You need two 220V power outlets, a \u00be&#8221; water supply connection, and an f50mm drain connection.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Who handles transport and setup?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Within 80 km, we can handle setup and transport ourselves. For farther locations, we can arrange transport for you \u2014 we search the freight market for the best rate on your behalf. Regardless of distance or country, installation is simple following our instructions: just connect to water and power. It arrives PLUG AND PLAY, ready to go.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is the maximum power consumption?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>6 kW.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How much water does the machine use per wash?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>20 to 40 liters per wash.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is the noise level during drying?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>58 dB, which is the lowest noise level for a professional dryer at its highest power setting of 2600W.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is the maximum dog weight the machine can handle?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>80 kg.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How does the GermanPro self-service dog wash work?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>The self-service dog washing machine is designed to be simple for the user, similar to a self-service car wash. Once the user makes a payment, a timer allows them to use their paid time however they choose. Users can select their preferred washing options \u2014 it&#8217;s entirely up to them! All products are delivered through the water jet, allowing most dogs to be washed within just a few minutes.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are the dimensions of the self-service dog washing machine?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>All machines measure 220 x 60 x 180 cm (length x width x height). They arrive fully assembled, on a \u201eplug and play\u201c basis.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What models are available and what&#8217;s the difference between them?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>We offer three models: Compact (tokens\/euro coins, basic wash\/rinse\/dry programs, for smaller spaces), Cash Standard (choose ONE validator type at order time \u2014 banknote reader OR coins\/tokens in your local currency; the other type can be added later as a paid option \u2014 plus pause function, additional flea\/tick protection and conditioner programs), Smart (everything in Cash Standard + remote monitoring of cash, shampoo and consumables).<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can the machine accept card payments?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Yes, on the Cash Standard model. The POS terminal is sourced locally through your bank, and payments go directly to your account. The terminal is attached and connected to the machine \u2014 we help with the setup.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What currency does the machine work in?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>We configure the coin validator and banknote reader for your country&#8217;s currency before delivery. Exception: the Compact model \u2014 tokens or euro coins only.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where can the machine be placed?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>An enclosed or semi-enclosed space, away from rain and direct sunlight. That&#8217;s the only requirement.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What do I need to prepare on-site before delivery?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Two 220V outlets, a \u00be&#8221; water supply, and an f50mm drain. Maximum power consumption 6kW. No foundation required \u2014 a flat floor is sufficient.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How much does transport cost?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>This is calculated separately by location \u2014 send us your address for an exact quote.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you deliver outside Serbia?&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Yes \u2014 over 30 machines are running in Serbia and over 20 have been exported abroad. We provide remote support and courier-delivered plug-and-play spare parts for locations outside Serbia.<\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.germanpro.net\/wp-content\/uploads\/2021\/11\/smart_germanpro.png&#8221; title_text=&#8221;smart_germanpro&#8221; show_in_lightbox=&#8221;on&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.14.1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.germanpro.net\/wp-content\/uploads\/2021\/11\/ultra_germanpro.png&#8221; title_text=&#8221;ultra_germanpro&#8221; show_in_lightbox=&#8221;on&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.14.1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.germanpro.net\/wp-content\/uploads\/2021\/11\/classic_germanpro.png&#8221; title_text=&#8221;classic_germanpro&#8221; show_in_lightbox=&#8221;on&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.14.1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Related Listings&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;80px|0px|80px|0px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#f4f4f4&#8243; custom_margin=&#8221;||60px|&#8221; custom_padding=&#8221;50px|40px|50px|40px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.14.1&#8243; text_font=&#8221;Lato||||||||&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; ul_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Teko|500|||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_4_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<h1><strong>Self-Service Dog Washing Machines \u2014 A Business That Pays Off!<\/strong><\/h1>\n<h1><\/h1>\n<h2>A Great Business Idea With a Small Investment<\/h2>\n<p>Today, many people ask themselves \u2014 <strong>what business to go into, how and where to invest?<\/strong> Another question that comes up is <strong>how quickly the investment pays back?<\/strong> Yet above all else stands the most important thing of all \u2014 <strong>the idea!<\/strong><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/www.germanpro.net\/en\/contact\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;contact&#8221; button_alignment=&#8221;right&#8221; _builder_version=&#8221;4.14.1&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_bg_color=&#8221;#0C71C3&#8243; button_border_width=&#8221;12px&#8221; button_border_color=&#8221;#0C71C3&#8243; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;4px&#8221; button_font=&#8221;Teko|700||on|||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n","protected":false},"excerpt":{"rendered":"<p>Questions and AnswersThe manufacturing time is 30\u201345 days. Our goal is naturally to deliver your machine as soon as possible so your business can start running sooner.1 + 4 years = 5 years of warranty. Full warranty for 12 months, plus 4 years of preferential terms and technical support.Breakdowns are very rare \u2014 years of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","two_page_speed":[],"footnotes":""},"class_list":["post-2288","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/pages\/2288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/comments?post=2288"}],"version-history":[{"count":46,"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/pages\/2288\/revisions"}],"predecessor-version":[{"id":6157,"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/pages\/2288\/revisions\/6157"}],"wp:attachment":[{"href":"https:\/\/www.germanpro.net\/en\/wp-json\/wp\/v2\/media?parent=2288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}